Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each page. A pop-up menu will appear. It comprises detailed information about all the operations that you can carry out on the given page. Each pop-up window opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a wide selection of tutorial videos clarifying how to use our Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by real users and provides practical solutions. We periodically update our Frequently Asked Questions database with new questions & answers in an attempt to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of tech support engineers available 24x7 and eager to help you with any problem. Each support ticket you submit will be answered within 60 minutes (the average support ticket response time being approximately twenty minutes), so you will never have to wait a long time to get an answer to your question.